Manuals, answers to common questions, and a real person at 1-800-653-8077.
Home and clinic readings commonly differ by 20–30 mmHg — you are more relaxed at home, and “white coat” readings run high. Consistent positioning matters more than matching the clinic.
Morning, after using the bathroom and before medication, after five minutes of rest. Same time each day.
Each monitor ships with an error code reference. The most common: Er U pressure too low, Er H pressure too high, Er 1 pulse not detected, Er 2 movement during measurement, Er 3 abnormal result. Repeat the reading following the positioning steps; if it persists, contact support.
No. It is factory calibrated. If readings seem consistently off compared to clinical measurements, contact us for inspection.
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For any question or support, call us or open a ticket and we’ll reply within one business day.
